ComfortBilt Pellet Stove HP21
Product ships in 2-3 Business Days
Please allow 4-7 Business Days for Delivery. Freight Orders Include FREE Delivery Appointment.
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- Product Description
- Price Match
The ComfortBilt HP21 has the bay view window that our customers love in a compact, pedestal design that fits nicely with all decors and room sizes. Its mid-range performance will heat a modest sized home or work space economically and efficiently. With all the engineering and construction found in our larger stoves
- Capable of 44,000 BTU output will heat a 2,400 ft² or more if temperatures are mild
- EPA and CSA Certified to comply with all federal emissions mandates
- Heat exchanger design and powerful room blower produce maximum heat from pellets
- Easy to clean heavy gauge exterior
- 40 pound hopper capacity; ashes fall automatically into a large removable ash pan
- Pellets burn so completely that the ash drawer only needs emptying every two weeks
- Five power settings allow up to 16 hours of continuous burning on lowest setting
- Programmable thermostat allows constant temperature and economical pellet use
- Rear mounted 3” standard exhaust port, and 2” standard air intake
- Exterior dimensions of unit are 23.5” wide, 24” deep, and 33” high with mounted controller
The HP21 Pellet Stove comes with a one-year limited warranty on parts and service.
Product Manual: PDF
As soon as your order is placed, you will receive an order confirmation e-mail. This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Please reference your product page specific lead times. After shipment, items will arrive in 2-7 business days.
Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.
Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at firstname.lastname@example.org.
Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.
PRODUCT QUALITY GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt. If your item(s) do arrived damaged, please contact us immediately and send photos to email@example.com . We will process an insurance claim on your behalf and happily work with you to resolve the issue and refund or replace your order.
CANCELLATIONS & REFUNDS
Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened.
Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.
Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).
Some items may be subject to a 15% restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return.
Returns must be accompanied with an RMA number. Please contact us in order to have one generated.
Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.
As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.
It is the customers' responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within one month of your purchase date please let us know and we credit back the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Match Guarantee has the following restrictions:
- Promotions such as rebates and buy one, get one free offers are not eligible
- We cannot price match items that are out of stock.
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The competitor must be an Authorized Retailer of the item you have purchased
- The Price Match Guarantee includes will be calculated based on item price, sales tax, shipping charges
- Price Matches Do Not Apply For Exchange Orders